WIC Eligibility Specialist

Job Title:

WIC Eligibility Specialist

Service Area:

Community Health

Employment Status:

Full-Time (40 hrs/wk), Non-Exempt

Pay Grade:

Hourly Range: $16.00 - $20.22

Based on qualifications & experience

Hours of Operation: 8:00am - 4:30pm

Days of Work: Monday - Friday

Occasional evening/weekend if needed

Posting Date: October 20, 2026

Closing Date: November 3, 2026

The Medina County Health Department, a nationally accredited health department, has a full-time opening for an Eligibility Specialist in the Women, Infants, and Children (WIC) program.

Essential Job Responsibilities include but are not limited to:

• Communications in writing and orally with linguistic and cultural proficiency (e.g., using age-appropriate materials, incorporating images).

• Greets participants, explains and disseminates necessary WIC forms and voter registration forms; assists participants with the completion of application forms.

• Courteously answers phones; follows up on referrals and messages; responds to participants needs (i.e. schedules appointments, records address changes, documents new participant information in the WIC certification system, facilitates the transfer of WIC services between counties and states. Ability to decipher complex information regarding WIC certification issues and responds appropriately).

• Assists with and participates with WIC and health department outreach.

• Be comfortable working with individuals who have limited resources and with culturally diverse households.

• Ability to multi-task and interact positively with the public in a fast-paced environment.

• Keeps current with technological advances and workplace innovations that support job function.

• Provides administrative and technical support to division and agency leadership.

Minimum Education, Training and/or Experience Needs:

High School Diploma or GED and computer experience required. Previous experience working in a fast-paced, customer service-focused office setting is preferred.

Benefits:

Health Insurance (Medical/Dental/Vision/Rx)

Wellness Program

Ohio Public Employees Retirement System

Paid Sick and Vacation Time, 12 Paid Holidays

Ohio Deferred Compensation and OCERP

Tuition Reimbursement Program

Opportunity for Public Loan Forgiveness Program for eligible employees

Requirements:

Meet minimum education, training, and experience listed

Reliable transportation

Valid Ohio Driver’s License

Proof of auto insurance meeting Board minimums

Successfully pass B.C.I. background check and reference checks

To Apply:

Send a completed MCHD Employment Application (located at www.medinahealth.org/careers/), and current resume and cover letter no later than 4:30 PM on Monday, November 3, 2026 to: Human Resources, Medina County Health Department, 4800 Ledgewood Drive, Medina, Ohio 44256; or fax to (330) 723-9659; or e-mail to hr@medinahealth.org. EOE